Clients & enrollment
CURRENT & PROSPECTIVE CLIENTS
Everything you need to manage your child's sessions — from accessing the client portal to understanding billing and our cancellation policy.
CLIENT PORTAL
Enrolling now for Fall 2026
SimplePractice Client Portal
Access your client portal to schedule, pay invoices, complete intake forms, and message us securely. New families receive their portal invitation after enrollment.
Everything in one portal — scheduling, billing, secure messaging.
RATES & BILLING
Session rates
Connection Club is a private-pay practice. Tuition is billed monthly through your SimplePractice portal and reflects the number of sessions your child's group meets that month.
PAYMENTS & INSURANCE
How billing works
Tuition is invoiced monthly and charged automatically to your card on file. Each invoice itemizes the exact session dates it covers, and you're never billed for a scheduled closure.
We can provide a monthly superbill upon request for out-of-network reimbursement. A superbill requires a medical diagnosis, and group social communication therapy is often not a covered benefit, so please verify coverage with your insurer before counting on it.
POLICIES
What to know
There are no makeup sessions, and tuition isn't credited for missed or sick days. The group is the therapy, and your tuition holds your child's place in it. If Connection Club ever cancels a session, you're credited in full.
For session-related questions, please use the secure messaging feature in your SimplePractice portal rather than email — it keeps your child's information protected.
Reach out through your portal, call 541-280-1367, or email connect@connectionclubbend.com. We respond within one business day.
A few things to keep in mind as an active client.
NEW CLIENTS
Getting started
Not enrolled yet? Here's how the process works.
Send us a message or call. We'll learn about your child and tell you honestly if Connection Club is a good fit.
Your child is placed in the group that best matches their age and social learning level.
You'll receive a SimplePractice invitation by email to complete intake forms and set up billing before the first session.
Drop your child off. We'll connect with you at the end of every session during parent education time.
Questions about billing or enrollment?
We're happy to help — reach out anytime.